Where is RYE based?


In the small town of Ry, Denmark.

When was RYE founded?


In the autumn of 2016.

Can I visit a RYE showroom?


You are always welcome to visit our factory showroom on Boeletvej 25, Ry.

Write us at info@rye-sleep.com to schedule an appointment.


Where is the collection produced?


At our factory in Ry, Denmark.

Where can I see and try the products in a real space?


You can visit our showroom, one of our retailers, or order sample packs online to see the materials in your own space.

Are slats included when I order a bed frame?


Yes, slats are included when ordering a bed frame. If you prefer to use your own slats then please write “no slats” in the comment section at check out.

How do I assemble the products?


All products are designed for easy assembly, where no experience is needed, and can be carried out by anyone. Assembly guides are included with the product.

What kind of mattress can I use for the bed frames?


The supporting structure within the bed frames are made to accomodate all types of mattresses.

If you have a box spring mattress, you don't need to use slats.

What are the exact dimensions of the products?


The outer dimensions differ for each product. You can see the exact dimensions under "Details" on every product page.

Do you make the products in custom sizes?


Yes we do. As all our furniture is made-to-order we are able to accommodate customizations. Please direct your inquiry to info@rye-sleep.com.

Do you have more options for treatments of the wooden furniture?


Yes, you can choose each product, in either soaped, smoked, oiled, or black stained finishes. Please contact info@rye-sleep.com for further information.

How solid are the bed frames?


Very solid! All our bed frames made in our in-house production with more than 40 years of experience in making furniture that last for generations. Each bed frame features two supporting legs underneath the slats.

How do I choose the correct firmness for a RYE mattress?


Medium: Recommended for people weighing less than 75 kg.

Firm: Recommended for people weighing more than 75 kg.

Remember that we offer free firmness exchange within 60 days after you have received your mattress.

Ordering and Shipping

What are the delivery times?


Ejer Bed Frame: 2-3 weeks

Other Bedframes: 5 – 7 weeks

Side Tables: 5 – 7 weeks

Mattresses and Toppers: 2-3 weeks

Do you deliver outside of Europe?


Yes we do. Please contact info@rye-sleep.com to receive a shipping quote.

Where is my order?


As soon as the order leaves our factory you will receive an e-mail with tracking information.

How is the specific time of delivery arranged?


You will get contacted by the transport company before delivery is carried out, to arrange the specific time.

Claims, Returns and Exchanges

Is there any warranty on the products?


When shopping at www.rye-sleep.com, you are entitled to a two-year warranty. That means you either get the product repaired, replaced, your money back or a discount, depending on the individual situation.

My product arrived damaged, what do I do?


Please send pictures to info@rye-sleep.com so we can send you a new piece.

Is there any right of withdrawal?


You have the right to withdraw from your purchase without giving any reason within 14 days after delivery.

Do I pay the shipping costs if I choose to return a product?


Yes, the customer is responsible for bearing all costs related to returning the product.

Can I change the firmness of the RYE mattress?


Yes. You can change firmness within 60 days after you have received the mattress. Please contact info@rye-sleep.com if you wish to make use of the firmness exchange.

The firmness exchange can only be done one time.

What happens to the returned mattresses?


They will either be donated or collected for future archive sales.


What payment methods do you accept?


Credit card, PayPal and Bank Transfer

When will I be charged for payment?


For orders which are paid with credit card or paypal, you will be charged at checkout but the amount will not be “captured” before the order is shipped from our factory.

If you prefer bank transfer, you can make the transfer using the bank details which appears on the order confirmation.

Do the prices on www.rye-sleep.com include VAT?


Due to the VAT rules for countries belonging to the European Union (EU), prices include the national VAT rate, valid for each individual country. For orders outside the EU, VAT deductions will automatically be applied to your order. However, you may be charged VAT, import duties and taxes by customs upon receipt of your order.

Can I check out as a company?


We are working on it. At the moment, please contact info@rye-sleep.com and we will create the order manually for you.

I have technical problems when checking out, what do I do?


Please write us at info@rye-sleep.com or call us on +45 55 34 34 00 so we can help you complete the purchase. 


What does RYE do to act as a sustainable brand?


All products are crafted with longevity at its heart and designed for disassembly to allow easy repair if a part gets damaged.

We only work with high-quality materials, that are both sourced locally and possible to recycle.

What materials does RYE use and where are they sourced from?


The collection is produced from natural materials that are sourced as locally as possible.

We only work with traceable materials and are always able to account for a materials origin.

Our oak wood is either from Denmark or Northern Germany. The textiles are from Italy, England and Belgium. The pine wood is from Sweden.

Do you have any certifications on your products?


All wood we use is FSC certified and so is the 100% natural latex foam in our mattresses. The organic cotton cover we sew for our mattresses is GOTS certified.